Delivery & Returns

This Agreement was last modified on 4th August 2020

If for any reason you are unhappy with your purchase please feel free to return it in-store anytime. Our returns department is open 10am to 6pm  Monday to Friday. You can contact us on 01922 635544 Unit 4/5 Frederick Street Walsall WS2 9NE.

To post an item back to us please ensure your contact details and purchase date are in the packaging. Please ask at the Post Office for a Free Proof of Posting. Refunds will be given on all faulty goods returned within 14 days of purchase.

Exchange:
Exchange will be offered up to 30 days from purchase date. Please note that Hosiery and Bodystockings cannot be returned if tried on. Lubes and Massage Oils cannot be returned if the seal is broken on the bottle. You can ring us anytime on 01922 635544 if you have any questions or queries.

Shipping: All orders placed before 2.00pm will be shipped the same day and should be with you the next day in discreet packaging.

This does not affect you Consumer Rights 2015